Delivery & Returns

Click & Collect

Click & Collect can be selected at check out. Please wait for an SMS to confirm that your order is ready to pick up. 

Click & Collect is from our new office at 5/2D Parker St, Footscray VIC 3011.

 

Delivery Charges

All orders are sent via Australia Post using the standard red-coloured parcels. We only deliver within Australia. Standard shipping charge is $10 per order - or free for orders over $100.

 

Delivery Times

Due to COVID-19, for health and safety our business is minimising operating hours. Shipping of online orders may be delayed by a few days. Australia Post also has delays of 1-3 weeks.

 

RETURNS POLICY

Change-of-Mind Returns

UPDATED 21/3/2020: We do not accept returns if you have changed your mind.  No exchange or refund will be offered in this case. Please be sure to check the size and material before ordering.

 

"Faulty"/Unfit for purpose/Inaccurately Described Goods

In the case that your item is, or becomes, unfit for purpose or inaccurately described, generally called "faulty", then you may return the item for a full refund. We generally cannot repair or replace items because our range of stock turns over frequently. The refund period for faulty items sold by Angelica Clothing is generally up to 1 year, depending on the reasonably expected normal usage life for that type of product. The manager will use their discretion for items returned more than 1 year after purchase.

You should contact the store via phone or email, receiving authorisation to return, before returning any item.

For more information about your rights as a consumer, please visit the Consumer Affairs Victoria website.